Terms & Conditions

Who we are

Biskys Europe is a B2B wholesale supplier of horticulture and hydroponics products, registered in Germany.

Eligibility

This website is for trade accounts only. By applying you confirm you are a registered business authorised to purchase wholesale goods for resale.

Account approval

All accounts are subject to approval at our discretion. We reserve the right to decline any application without giving a reason.

Pricing

All prices shown are trade prices exclusive of VAT. Prices are confidential and must not be shared. We reserve the right to change prices at any time with reasonable notice.

Minimum orders

Orders are subject to minimum order quantities as displayed on the product pages.

Payment terms

Payment is due within 30 days of invoice unless otherwise agreed in writing.

Delivery

We aim to dispatch within the timeframe confirmed at point of order. We are not liable for delays caused by third party couriers or circumstances outside our control.

Damaged or missing goods

Any claims for damaged or missing goods must be reported within 48 hours of delivery with photographic evidence.

Returns

Returns are accepted only for faulty or incorrectly supplied goods and must be agreed in advance. We do not accept returns for change of mind.

Intellectual property

All content on this website including product images, descriptions and branding belongs to Biskys Europe and may not be used without written permission.

Confidentiality

Retailer accounts, login details and trade pricing are confidential. Sharing access with third parties is strictly prohibited.

Termination

We reserve the right to suspend or terminate any account that breaches these terms.

Governing law

These terms are governed by the laws of the Federal Republic of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts of Germany.

Jurisdiction notice

Nothing in these terms affects the statutory rights of business customers under the laws of their own jurisdiction where those rights cannot be excluded by contract.